Política de Privacidade

This privacy policy describes how Editora Veredas collects, uses, and protects the information you provide when you use our online platform and its associated services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection laws.

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our site. This information may include details such as your name, postal address, payment information (processed securely by third parties), and any other information you choose to provide when making a purchase, signing up for newsletters, or contacting us.

We also collect certain information automatically as you use our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data helps us understand how users interact with our service and allows us to improve our online platform and services.

How We Use Your Information

We use the information we collect for various purposes, including:

- To process and fulfill your orders and provide the services you request.

- To manage your account and provide customer support.

- To communicate with you about your transactions, services, or other inquiries.

- To send you marketing and promotional communications about our products and services, where you have consented to receive them or where permitted by law.

- To improve our website, products, and services.

- To detect, prevent, and address technical issues or fraudulent activity.

- To comply with legal obligations.

Legal Basis for Processing (for users in regions requiring this)

We process your personal data based on the following legal grounds:

- The processing is necessary for the performance of a contract with you (e.g., processing your order).

- The processing is necessary for compliance with a legal obligation (e.g., tax records).

- The processing is necessary for our legitimate interests (e.g., improving our services, marketing where permissible), provided these interests are not overridden by your data protection rights.

- We have obtained your consent for specific processing activities (e.g., sending marketing emails).

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:

- Access the personal data we hold about you.

- Request correction of inaccurate or incomplete data.

- Request erasure of your personal data.

- Object to or restrict the processing of your personal data.

- Request data portability.

- Withdraw your consent at any time where processing is based on consent.

- Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact details provided below.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to collect information about your browsing behavior, improve your experience, and analyze site usage. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. When transferring data, we ensure appropriate safeguards are in place as required by applicable law.

Children's Privacy

Our online platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

If you have any questions about this privacy policy or our data practices, you can contact Editora Veredas at the following address:

Editora Veredas
2476 Rua da Consolação,
10º Andar, Conjunto 1001,
São Paulo, São Paulo, 01301-100,
Brazil.